Crisis Management - Costa Concordia Disaster

In the latest issue of Docleaf's newsletter, the recent Costa Concordia cruise ship tragedy is discussed, in this case from a crisis management viewpoint; the author goes on to mention an article which appeared in USA Today, on how the disaster may impact the cruise ship industry.

Crisis Management

For literature on this topic, there are plenty of books and articles to be found in Athens. Here are a few more that I came across such as this article on Tourism Crisis Management. A guide has been produced by The London Development Agency and Visit London; this colourful presentation looks at destination crisis management with Phuket and Bali as case studies. A book on crisis management is available online which includes a chapter on the foot and mouth crisis. Tourism crisis development in Nepal is considered in this paper. Intute has quality resources that you may also find useful.

Come along to a workshop for further help with online resources.