The Pink Book 2012

The Pink Book, published by VisitEngland, is an essential publication on legislation for small accommodation providers. Among a wide range of subjects it informs business owners of their rights when guests damage property or cancel bookings and the responsibilities owners have towards their guests, for example, what special provisions are needed for disabled guests, who is responsible if there is an injury or the theft of property, copyright law on the playing of music to food hygiene regulations. Copies of the publication will be ordered for the Library but it's also available free of charge to all members of VisitEngland’s Accommodation Quality Assessment scheme. To request your free copy, please contact